Quick Outage
Incident Report for Clerk.io
We just had a quick slowdown and outage lasting a few minutes.

We had a single datastore that became a bottleneck due to several complex high-volume queries.

Normally we have automated systems to handle such events but this time the servers CPU hit 100% immediately which prevented the automated systems from executing fast enough.

Our operations team immediately started to fix the issue manually and within minutes we were back up.

We apologize for the issue and wish you all a fantastic Black Friday!
Posted Nov 26, 2020 - 21:22 CET