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Previous incidents

Sep 04, 2026

Infrastructure: Priority Database Upgrades

Resolved

Resolved Sep 3, 2026 at 11:04pm UTC

The maintenance has been completed.

We apologize for the inconvenience.

2 previous updates
Sep 03, 2026

Infrastructure: Priority Database Upgrades

Resolved

Resolved Sep 3, 2026 at 12:54am UTC

Maintenance ended

2 previous updates
Sep 02, 2026

Partial API Outage

Resolved

Resolved Sep 2, 2026 at 9:46am UTC

Incident report: API availability

Date: 2026-09-02 T 07:05 CEST
Duration: Approximately 10 minutes

Impact: Some API requests and background operations were delayed or failed for a subset of stores. This also had a knock-on effect on the API availability for other stores as workers got tied up, until automatic scaling added new servers.

What happened

One of our database servers stopped processing queries after an internal MariaDB/InnoDB synchronization operation became s...

2 previous updates
Previous updates