Full API Outage
Incident Report for Clerk.io
We have experienced a full API outage with a duration of 7 minutes from 13:08 to 13:15 CET. The issue was identified quickly and resolved within minutes. We had a single datastore that became a bottleneck due to several complex high-volume queries. Normally we have automated systems to handle such events but this time the servers CPU hit 100% immediately which prevented the automated systems from executing fast enough. Our operations team immediately started to fix the issue manually and within minutes we were back up. We are sorry for the hiccup and hope you have a great day now that this has been resolved.
Posted Nov 13, 2023 - 13:15 CET