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Degraded

Intermittent failures to v2/search and v2/recommendations

Feb 24, 2026 at 06:19am UTC
Affected services
api.clerk.io

Resolved
Feb 24, 2026 at 06:25am UTC

Services have recovered.
Post-mortem analysis underway.

Created
Feb 24, 2026 at 06:19am UTC

During a brief window from 07:19 (CET) to 07:24 (CET) today a faulty deployment let to instability in the API that handles search and recommendations for the /v2/ API routes.

The cause was a feature update behaving differently in development vs production. The error was highlighted within minutes and the deployment was rolled back.

We will perform a root cause analysis, finding out both why the bug doesn't trigger during development and how to automate detection of this case to prevent it from happening again.

We sincerely apologize for any inconvenience this has caused and will continue striving to deliver an even better service.