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Resolved

Infrastructure: Priority Database Upgrades

Sep 2, 2026 at 9:00pm UTC  –  Sep 3, 2026 at 12:54am UTC
Affected services
api.clerk.io
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Data Sync
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my.clerk.io

Resolved
Sep 3, 2026 at 12:54am UTC

The maintenance for all store databases have been performed and no more disruptions are expected.

A final upgrade for a system database is scheduled for tonight (2026-09-03) but this will not have any availability impacts for customer facing products.

We sincerely apologize for the inconvenience.

Updated
Sep 3, 2026 at 12:54am UTC

Maintenance ended

Created
Sep 2, 2026 at 9:00pm UTC

In response to the incident this morning (2026-09-02 - https://status.clerk.io/incident/1046330) we will be performing software and configuration upgrades on all of our databases.

The maintenance window is 5 hours on the nights of 2026-09-02 and 2026-09-03.

Our services will be partially unavailable for around 10 minutes while we upgrade our database infrastructure.

We apologize for the inconvenience.

We make these upgrades to maintain the best possible experience for you and your customers.