Infrastructure: Priority Database Upgrades
Resolved
Sep 3, 2026 at 11:04pm UTC
Maintenance ended
Affected services
my.clerk.io
api.clerk.io
Data Sync
Data Analyzation
Updated
Sep 3, 2026 at 11:04pm UTC
The maintenance has been completed.
We apologize for the inconvenience.
Affected services
my.clerk.io
api.clerk.io
Data Sync
Data Analyzation
Created
Sep 3, 2026 at 9:00pm UTC
In response to the incident yesterday (2026-09-02 - https://status.clerk.io/incident/1046330) we will be performing software and configuration upgrades on all of our databases.
The maintenance window is 3 hours but is expected to be shorter.
During this window the system database will be placed in read-only mode, meaning that all your products are still available, but updates to designs, merchandising and similar will be paused. Importers and analysis jobs will also be unable to be started in this window.
The read-only window is only expected to last part of the window and we endeavor to minimize the time-frame where services are impacted.
We apologize for the inconvenience.
We make these upgrades to maintain the best possible experience for you and your customers.
Affected services
my.clerk.io
api.clerk.io
Data Sync
Data Analyzation