Post Mortem - 2025-09-11 - Intermittent API failures

All times are CEST.

Overview

Earlier today logging, search, and recommendation API endpoints began exhibiting intermittent failures, not returning any results.

We’re sorry for the disruption this caused to you and your customers.

Impact

• Affected services: logging, search (v2), and recommendation (v2) APIs
• Symptoms: intermittent errors responses and missing results
• Windows: 08:52–09:25 CEST and ~12:20 (brief)

Timelin...